Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run occasional promotions, so .

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

If you know your size in any of the other luxury footwear brands, please visit our size and last comparison page. With help of many of our dedicated customers, we put together sizing references that should help you.

If you are still uncertain, we recommend ordering fitting shoes so that you can easily compare two different sizes comfortably at home.

If you email sales@normanvilalta.com, we would be happy to help you with additional sizing guidance. In your email please include which size and last you usually wear in other shoe brands. You can also include the size and last in other brands that don't fit you well so that we have a better understanding of your foot shape.

Please remember that ready to wear shoes are returnable within 14 days as long as there is no visible wear marks to the upper or soles.

Since made-to-order shoes shoes are not returnable or exchangeable, we highly recommend fitting shoes ahead of time to make sure you order your proper size.