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Shipping & Handling


Shipping

We offer worldwide shipping via DHL Express and UPS. All shipping and handling rates are as quoted upon checkout. Each shoe description will specify the amount of days necessary for patina and polishing before the order will be dispatched. 

On occasion we offer free worldwide shipping through online promotions with discount codes. Discount codes are not applicable retroactively to previous orders or any order already in process.

Please note that customers are responsible for the shipping costs for all returns.

Customs

Norman Vilalta is not responsible for any customs fees. Customers must coordinate with the appropriate customs office of their residing country to coordinate pick up or delivery of their shipment, and to process payments for any customs charges.